Privacy Policy

Privacy Policy - 3LETE

At 3LETE, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make purchases from our store. By accessing or using our website, you consent to the data practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment information that you provide during registration or when placing an order.

• Non-Personal Information: This includes information that does not personally identify you, such as your IP address, browser type, device type, and browsing activity on our website. We collect this data using cookies and similar tracking technologies.

• Transaction Information: When you make a purchase, we collect details about the products you order, payment method, and shipping preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To complete transactions, fulfill orders, process payments, and deliver products to you.
• Customer Service: To respond to inquiries, offer support, and provide you with a seamless shopping experience.
• Marketing and Promotions: With your consent, we may send you promotional emails about new products, discounts, and special offers. You can opt out of marketing communications at any time.
• Improving Our Website and Services: To analyze website traffic, improve user experience, and enhance our product offerings.
• Legal Compliance: To comply with applicable laws and regulations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take security seriously and implement a variety of measures to safeguard your personal information, including:

• Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect sensitive data, such as payment information, during transmission.
• Data Storage Security: We store your personal information in secure databases and restrict access to authorized personnel only.
• Payment Processing: All payment transactions are processed through secure third-party payment processors. We do not store your full credit card details on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of our website.

5. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business and website, such as:

• Payment Processors: For processing payments securely.
• Shipping Providers: To deliver products to your address.
• Email Marketing Providers: To send newsletters and promotional emails, if you have opted in.

These third parties are only authorized to use your personal information for the specific services they perform on our behalf and are prohibited from using your data for other purposes.

We may also share your information if required by law or to protect our legal rights.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request that we delete your personal information, subject to any legal obligations or legitimate business interests.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in the email or by contacting us directly.

To exercise any of these rights, please contact us using the details provided in the Contact Us section.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it immediately. If you believe we have unintentionally collected personal information from a child, please contact us.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.